The investigation is ongoing to determine how Gene was able to enter the restricted freezer area. Kristen expressed her concern about how vulnerable residents are protected and questioned when staff would have found her father if the family had not alerted them. She noted that while there had been no major problems during his stay, some small warning signs had appeared in recent weeks.
The Waverly Assisted Living released a statement expressing their deep sadness and sympathy for the family. They stressed that the safety, dignity, and well-being of their residents are their highest priorities. The facility also rejected false claims circulating online and praised their staff for their professionalism and swift response to the incident.
Gene Ray’s family remembers him as a kind, hardworking man who never raised his voice. This tragic loss has deeply affected those who knew him. The family hopes the ongoing investigation will reveal what went wrong and help prevent similar incidents in the future.
