Walmart’s leadership says the future isn’t cashier-less — it’s customer-centered. “We’re not just moving products,” said one regional executive. “We’re serving people. The best retail experience is one that feels easy, human, and reliable.”
What This Means for Shoppers
For Walmart shoppers, the transition means a more balanced experience. You’ll likely notice more traditional cashiers returning to lanes during peak hours, especially in supercenters. Self-checkout will remain for those who prefer it, but human oversight will be more visible.Continue reading…