Walmart Shoppers! Must-Know Tips for Your Next Visit

The result? Shorter lines, fewer technical errors, and less visible frustration. Store managers report that the presence of cashiers has improved morale not just among customers but among employees themselves.

“I missed talking to people,” said one cashier in Bentonville. “Self-checkout took away a part of our job that wasn’t about scanning — it was about connection. Now we get that back.”

Beyond morale, reintroducing cashiers has had another measurable impact: a reduction in theft. With employees back at the registers, oversight has improved dramatically. Managers note that fewer unscanned items slip through unnoticed, and the number of “false alarms” requiring staff overrides has dropped by nearly 40% in some test markets.

Striking the Balance Between Tech and TouchContinue reading…